Glossary

Business Analyst: A business analyst (BA) is someone who analyzes an organization and documents its business or processes or systems, assessing the business model or its integration with technology.

Data Protection Compliance Analysis (DPCA): the process that involves gathering information about a service or product to determine if there are information security compliance concerns that should be addressed. Contracts and agreements are reviewed to ensure that language is included regarding appropriate security practices for the protection of University data.

Express Projects: Projects that are less than $25,000, have no integrations and do not use "private or compliant" data.

Executive Technology Council (ETC): Committee composed of divisional representatives appointed by UNC Charlotte vice chancellors that ensures ALL IT projects align with University priorities and resource capabilities.

Idea Business Need: Why this change is needed and/or what problem the idea will solve.

Idea Description: What the idea is and will accomplish if implemented.

Idea Form: Initial project request that will alert the Executive Technology Council (ETC) about the need and allow ETC to perform additional analysis and review.

IT Governance: a process which ensures information technology projects support campus strategic directions while ensuring transparency and alignment with security, risk and compliance requirements.

IT Project: a discrete work effort undertaken to create a unique product, service or result. IT projects have defined outcomes, deliverables, deadlines, time and/or resource constraints. IT projects typically involve efforts to provide or improve an IT service. IT projects are different from operational work. Operational work is on-going, it doesn't end. IT projects often create operational work once the project is implemented.

ITS Run Group: ITS committee composed of ITS leadership who review and prioritize Run projects.

Macro Assessment & Review: The purpose of Macro Assessment is to conduct a feasibility study of the idea submitted and depending on the study report add the idea to pending IT projects queue for deeper analysis and consideration.

Micro Assessment & Review: The purpose of Micro Assessment is to conduct a deeper analysis on the presented business case and prioritize the project. Additional information will be collected if the projects is TRANSFORM or a medium to large RUN project.

Project Manager: The person responsible for the planning and execution of a project to its completion.

Project Management Office: An organization that tracks and manages IT projects. ITS and Business Affairs have Project Management Offices.

Project Implementation Phases: Once a project is approved and work can start, the project still has several phases: the planning phase, the implementation phase and the closeout phase. The planning phase involves identify scope, design, tasks and timeline, the implementation phase includes the initial set-up, testing and production rollout. The closeout phase includes reviewing the project plan and budget, determining if the goals were met and identifying any opportunities for improvement. 

Project Sponsor: The person who supports and advocates for the idea and project.

Run (+20) Project: A Run (+20) project includes any project necessary to maintain daily University system functionality that requires more than 20 hours of effort to implement.

Run (-20) Project: A Run (-20) project includes any project necessary to maintain daily University system functionality that requires less than 20 hours of effort to implement.

Technology Portfolio Committee: A campus committee that speaks on behalf of the customer; asks questions, gets input from faculty, staff and students, initiates and reviews ideas, influences decisions and manages an IT service portfolio(s).

Transform Project: A transform project includes any project for which a significant change to existing University systems or architecture would be needed and/or one that impacts a significant number of constituents.